Southwest Key Programs

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Southwest Key Programs
National Headquarters 

6002 Jain Lane
Austin, Texas 78721
Phone  512.462.2181
Fax  512.462.2028
Hours of Operation: Mon-Fri, 8am - 5pm Central

Accessible on Capital Metro Bus No. 17
Click here for a map to our headquarters.

Key Email Contacts

Employment Empleo (Click here to ask about jobs. Haga clic aquí para preguntar acerca de puestos de trabajo.)

Feedback Line

Southwest Key welcomes any concerns, complaints, or suggestions with an aim to improve our service to the public, our clients, and our employees. Please submit any feedback about our programs, services, or organization to Joella Brooks, Southwest Key's Chief Operations Officer, by email to [email protected] or by phone at 512-583-2518. You may also contact Ms. Brooks by mail at 6002 Jain Lane, Austin, Texas 78721.

Open Records Requests

For open records requests, Southwest Key has designated its General Counsel and Chief Operations Officer as the only personnel authorized to receive email or faxed requests for open records. Please email your request to [email protected], fax it to (512) 462-2028, or mail it to 6002 Jain Lane, Austin, Texas 78721.

News Media Contact

Reporters and members of the news media contact:
[email protected]

Southwest Key cannot approve media tours of our facilities. Only the Administration for Children and Families can approve media access. To request a tour, email a request to: [email protected]

Additional questions can also be made to:
Administration for Children and Families Office of Communications 330 C Street, SW Washington, D.C. 20201 Phone: (202) 401-9215 Fax: (202) 205-9688 Email: [email protected]